Alternative Dispute Solutions  

Mediation is used whenever and wherever negotiation has failed or is in need of assistance.

In mediation the parties resolve their dispute themselves, assisted by the mediator which facilitates the process. In litigation as well as arbitration the dispute is taken out of the hands of the parties and is decided by a judge or arbitrator from the evidence provided, and the outcomes forced onto either parties. • Mediation focuses on the underlying concerns and interests of parties, exploring ways in how they can be satisfied. In litigation and arbitration the focus is on the legal rights of the parties and not on their true interests and concerns, which are rarely taken into account. • In mediation creative thinking is encouraged, invariably optimising value for both parties with win-win outcomes and the prospect of future relationships. Litigation is a complex and time consuming processes which results into a win-lose outcome which is decided for you, regardless of whether or not the legal outcome is what the parties really want.